Received Your First Notice From Australia Post ?
You have been expecting your international parcel to arrive and instead you receive from Australia Post,notification that your parcel is being held by Australian Customs.
The most common reasons that parcels are being held by Australian Customs, is they may want to inspect the item further or that you need to pay import duty.
For goods with a value equal to or less than A$1000 there are generally no duties, taxes or charges to pay.
You will need to pay duties and taxes on some goods (like tobacco, tobacco products or alcoholic beverages) regardless of their value.
What we need from you
- Parcel Post Notification Card
This is the notification advice sent to you by Australia Post advising that your purchase has arrived.
- Suppliers Invoice.
This document is your proof of purchase and what you have paid for your consignment. For example it can be your eBay or PayPal receipt or any other document from the supplier that which list the description and costs of all your products.
- We will process your import declaration ,calculate your duty and tax liability and send you our invoice for payment,then once paid.
- We will arrange with Australia Post to send on your parcel for delivery to you